Shipping & Delivery

Holiday Shipping Dates

Standard Shipping Cut Off

Orders by midnight 14th December

Express Shipping Cut Off

Order by midnight 17th December

Please note that for all orders for Black and Pink Ookkie Skateboards, your shipment will depart our warehouse from the 10th December 2019 with delivery guaranteed by the 23rd of December.


Ookkie uses StarTrack to deliver its products and customer orders to all locations across Australia.

Standard shipping throughout Australia takes 2 – 12 days to arrive.

To ensure that your delivery is received as quickly as possible, we recommend supplying a business/residential address to receive the goods.


IMPORTANT INFORMATION

Ookkie are only available to ship within Australia with Standard Shipping.

Please ensure your shipping address is correct as we are unable to redirect orders once they are on their way to you.

Our Delivery time starts from the moment an order is accepted and includes a 24 hour period where your item will be processed and dispatched by our warehouse.

We work closely with our shipping partner StarTrack to minimise any potential impact of custom delays.

REGISTERED POST

Registered post is currently not available through the Ookkie Online store.

INTERNATIONAL SHIPPING

We offer Express 4 Day Shipping to all allowed countries.

Please note the customer will be responsible for any taxes or duties your country charges on imported goods. Free shipping does not apply to international orders.

FREE SHIPPING

*Advertised free shipping applies to domestic shipping only. International shipping costs apply.

CUSTOMER CARE

For further information regarding delivery to your area please visit the StarTrack website. https://startrack.com.au

Alternatively you can contact a Ookkie customer care representative by phoning 1300 362 025 or use our contact form.